Privacy Policy

1. Introduction

Abs Pubs Ltd trading as Premier Suite & Lounge ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit https://psandl.uk ("the Website") or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Data We Collect

We may collect the following personal data:

• Contact form submissions: Name, email address, phone number, and message content.
• Technical data: IP address, browser type, device information, and usage data (via server logs and analytics).
• Cookie data: As described in our Cookie Policy.

3. Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Legitimate interest: Responding to enquiries submitted via our contact form.
• Consent: For non-essential cookies (analytics) — managed through our cookie consent banner.
• Legal obligation: Where required by law.

4. How We Use Your Data

We use your personal data to:

• Respond to your enquiries and provide information about our services.
• Improve our website through analytics (with your consent).
• Maintain the security of our website (server logs).

5. Data Retention

• Contact form submissions: 12 months.
• Analytics data (Google Analytics): 14 months.
• Server logs: 30 days.
• Email correspondence: Duration of engagement plus 6 months.

6. Data Sharing & Third Parties

We do not sell your personal data. We may share data with:

• Google Analytics: Website analytics (subject to your cookie consent). Google's Data Processing Terms include EU Standard Contractual Clauses and the UK IDTA.
• Cloudflare: Content delivery and security (processes IP addresses for traffic routing).
• Hosting provider: Our hosting provider processes data on our behalf.

7. International Transfers

Some of our third-party providers (e.g., Google Analytics) may transfer data to servers outside the UK. Where this occurs, appropriate safeguards are in place (Standard Contractual Clauses / UK IDTA).

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data.
• Rectify inaccurate data.
• Erase your data (right to be forgotten).
• Restrict processing.
• Data portability.
• Object to processing.
• Withdraw consent (for analytics cookies).

To exercise these rights, contact us at [email protected]. We will respond within one month.

9. Cookies

See our Cookie Policy for details on cookies and consent management.

10. Data Protection Contact

If you have questions about this policy or wish to make a complaint, contact:

You also have the right to complain to the Information Commissioner's Office (ICO).

ICO Registration Number: ZC225704 (Abs Pubs Ltd trading as Premier Suite and Lounge).